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Supervisor Customer Service - Costa Mesa, CA
Category: Health Care Industry , Insurance
  • Your pay will be discussed at your interview
  • You'll be asked to mentor, challenge and communicate effectively with all different types of people. Primary Responsibilities: Coordinate and supervise daily / weekly / monthly activities of a team membersSet priorities for the team to ensure task completion and performance goals are metCoordinate work activities with other supervisors, managers, departments, etc.Identify and resolve operational problems using defined processes, expertise and judgmentProvide coaching, feedback and annual performance reviews as well as formal corrective action Required Qualifications: High school diploma / GED or higher 3+ years of customer service experience within a call center Proficiency with Windows PC applications, which includes the ability to navigate and learn new and complex computer system application Preferred Qualifications: 1+ years of Supervisory / Leadership experiencePharmacy Technician experience OptumRx is an empowering place for people with the flexibility to help create change.

Job code: lhw-e0-90671444

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UnitedHealth Group

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  26 Views, 0 Applications  
Supervisor Customer Service - Costa Mesa, CA
Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system.
It's dramatic and each day presents a new set of challenges.
And that's where companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses, is taking the lead. We see those challenges as opportunities but we can't do it alone.
You'll play a leadership role in a high volume, focus and performance driven call center where the goal is always to connect with members and enhance the customer experience.
Now you can take advantage of some of the best training and tools in the world to help serve our members. This role is equally challenging and rewarding.
You'll need to stay positive at all times especially in difficult situations.
Innovation is part of the

job description.
And passion for improving the lives of our customers is a motivating factor in everything we do.
If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact.
Let's talk about smart, motivated teams.
Let's talk about more effective and affordable healthcare solutions.
This is caring.
This is great chemistry.
This is the way to make a difference.
We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment. Key Words: Supervisor; Leader; UHG; Healthcare; Call center; customer service, Pharmacy, OptumRx b8e849ca-f7af-4766-aad9-3959c937bf01
*Supervisor Customer Service - Costa Mesa, CA*
*California-Costa Mesa*

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